We warranty all products to the terms specified in the description of each product. All of our products come with a one-year warranty.
- The warranty is valid from the day of the invoice.
- Refunds are only applicable during the first 30 days of the invoice. After 30 days, one-to-one exchanges will be processed based on stock availability.
- For all orders, the original shipping fees are non-refundable
- We reserve the right to deduct an RMA fee from the final refund for orders that are unclaimed or refused at the point of delivery.
Not covered by our warranty policy:
- Defects resulting from inadequate installation.
- Man-made damages are caused by dropping the battery, opening its case, improper installation, and other similar actions.
- Modifications by unauthorized third parties or the purchaser.
7-Day Dead on Arrival (DOA) Guarantee
If your item arrives damaged or not working, please contact us within 7 days of receiving your order to request an RMA authorization. We can send you a new item free of charge, or you can choose to get a full refund.
For more refund terms, please visit https://www.myfixguide.com/store/return/