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We Ship To Worldwide

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We dispatch every order by 1 p.m. every working day. As a rule, your delivery will arrive in about 7-15 business days depending on your country and region.

We accept orders from guests who do not have an account, but if you register an account, you can enjoy more considerate service.

You have three options: First, in your account. Or you can select “Deliver to another address” during the ordering process. The third possibility is that you write us a message and we will change the delivery address if the package has not already been sent.

After your order has left our warehouse, you will receive a shipping confirmation by email. There you will find a link for shipment tracking.

All our product prices include tax, you don’t need to pay additional tax

We ship to more than 150 countries, please click here for shipping costs

Basically we try to send every order in one package. If necessary, we will split your order without costing you anything.

If you need to swap an item

Returns and Exchanges

Within 7 days after you receive the goods, just write us a message with the order number and we will send you a return label immediately.

Contact us immediately after receiving the package, and provide product photos, we will resend a correct product to you, and you do not need to pay any fees.

Please contact us by email and provide a photo of the product, we will re-send a product to you, you do not need to pay any fees.

You can contact us in two ways: the contact form on the right, our first support mail service@myfixguide.com

Please contact us via server@myfixguide.com and send us your correct shipping addres.

Questions about payment options

Payment

You can choose between the following payment methods:

  • PayPal
  • Debit card
  • Credit card
  • Wire Transfer

 

Our store and the ordering process are SSL-encrypted, so you don’t have to worry about your data.

Ship to Worldwide

Ship to more than 150 countries

Easy 30 days returns

30 days money back guarantee

International Warranty

One year warranty

100% Secure Checkout

PayPal / MasterCard / Visa