We attach great importance to excellent customer service!
Do you have any questions about your order? Not sure which parts to order? No problem!
Just write us a message. Our service team looks forward to helping you.
Common queries answered
Frequently asked Questions
We dispatch every order by 1 p.m. every working day. As a rule, your delivery will arrive in about 7-15 business days depending on your country and region.
Within 7 days after you receive the goods, just write us a message with the order number and we will send you a return label immediately.
You have three options: First, in your account. Or you can select “Deliver to another address” during the ordering process. The third possibility is that you write us a message and we will change the delivery address if the package has not already been sent.
After your order has left our warehouse, you will receive a shipping confirmation by email. There you will find a link for shipment tracking.
You can contact us in two ways: the contact form on the right, our first support mail firstname.lastname@example.org
Please contact us and send us your correct shipping addres.
We deliver to more than 150 countries, please click here for shipping costs
Basically we try to send every order in one package. Should it be necessary, we will split your order without costing you anything.
Have a question?
Get in touch with us
Monday to Saturday from 9 a.m. to 6 p.m.
We already answer many frequently asked questions in our FAQ section, have a look there: