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Warranty Policy

We warranty all products to the terms specified in the description of each product. All of our products come with a one-year warranty.

  • The warranty is valid from the day of the invoice.
  • Refunds are only applicable during the first 30 days of the invoice. After 30 days, one-to-one exchanges will be processed based on stock availability.
  • For all orders, the original shipping fees are non-refundable
  • We reserve the right to deduct an RMA fee from the final refund on orders unclaimed or refused at the point of delivery.

Not covered by our warranty policy:

  • Defects resulting from inadequate installation.
  • Manmade damages are caused by dropping the battery, opening its case, improper installation, etc.
  • Modifications by unauthorized third parties or the purchaser.

7 Day Dead on Arrival (DOA) Guarantee
If your item arrives damaged or not working, please contact us within 7 days of receiving your order to request an RMA authorization. We can send you a new item free of charge, or you can choose to get a full refund.

For more refund terms, please visit https://www.myfixguide.com/store/return/

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