We have carefully tested every item in our store, and guarantee each item is in great condition and guarantee each item to work 100%. We test every item we sell twice; first when it enters our inventory and second before we place it on our website for our Customers to purchase. Our NeverFail guarantee provides complete protection of our items during the 30-day warranty period. We always ensure your complete satisfaction with our money back guarantee.
We must be contacted within 30 days of receiving the product to request a RMA. All products must receive authorization to return before being returned. Be certain to verify that all items you decide to purchase are compatible with your laptop before making your purchase. Items that are purchased by mistake may also be returned, but are subject to a 15% restocking fee if a refund is requested. All returns must be received within 5 business days of receiving return authorization and must include a RMA. Return packages may be refused if received outside of 5 business days from receiving authorization, or if a RMA form is not included in the package.